Privacy Policy

1. Who We Are

Digital Growth Lab ("we", "us", "our") is a digital marketing and AI automation agency based in Dubai, United Arab Emirates. Our website is digitalgrowth-lab.com. You can contact us at hello@digitalgrowth-lab.com.

2. What Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number and company name when you submit our contact form
• Service requirements and budget information submitted via our forms
• Communication records when you contact us via email or WhatsApp
• Booking information when you schedule a call via Calendly

We also collect certain information automatically when you visit our website, including IP address, browser type, pages visited and time spent on pages via analytics tools (Yandex Metrika).

3. How We Use Your Information

• To respond to your enquiries and provide our services
• To send you information about our services that you have requested
• To improve our website and services
• To comply with legal obligations
• To send occasional marketing communications (you may opt out at any time)

4. How We Share Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information with:

• Service providers — including Resend (email delivery), Calendly (appointment scheduling) and Vercel (website hosting)
• Legal requirements — when required by law or to protect our rights

5. Cookies and Tracking

Our website uses analytics cookies (Yandex Metrika) to understand how visitors interact with our site. These cookies collect information anonymously. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Third-Party Links

Our website contains links to third-party websites including Google, Meta, Calendly and LinkedIn. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
hello@digitalgrowth-lab.com
Digital Growth Lab, Dubai, United Arab Emirates